Post by account_disabled on Mar 6, 2024 23:18:31 GMT -6
WordPress plugin that offers comprehensive help desk and knowledge base support. With this tool you can create as many customer submission forms as you need and with the email support module your customers can use your email ticket management system. The client can submit an application and it will be automatically processed without the need for registration. The same applies to agents customer satisfaction. Several features allow agents to keep track of their tickets such as adding personal notes and setting ticket status to New Open Pending and Closed. It is important to note that you have full control over your submissions and knowledge base articles.
Example you can create specific knowledge base articles and send Buy Bulk SMS Service them to customers to help them solve a problem or provide them with additional information. Additionally you can restrict access to certain knowledge base articles to registered users only. Plus you can add other useful extensions like Zapier which lets you integrate your favorite apps like Slack App and Mailchimp into your workflows. This plugin is free. This is not a paid product. Key Features Easily manage and customize submission forms Participants can contribute unlimited funds to a ticket on behalf of the client to ensure that all relevant parties can contribute.
Messages and tickets are only viewable by agents and the designated client via Restricted Access. Customer Service tickets can be sent as guests Customers administrators and support agents are kept informed of the latest ticket events through email notifications. Full-fledged WordPress Live Chat plugin Chat Widget Plugin for WordPress Best WordPress Help WordPress Live Chat Complete Live demo WordPress Live Chat Complete is a best-selling customer service-focused plugin that provides customer support via live chat. This plugin has a very well designed layout. Plus you can customize the chat widget to your liking with many different options and colors.
Example you can create specific knowledge base articles and send Buy Bulk SMS Service them to customers to help them solve a problem or provide them with additional information. Additionally you can restrict access to certain knowledge base articles to registered users only. Plus you can add other useful extensions like Zapier which lets you integrate your favorite apps like Slack App and Mailchimp into your workflows. This plugin is free. This is not a paid product. Key Features Easily manage and customize submission forms Participants can contribute unlimited funds to a ticket on behalf of the client to ensure that all relevant parties can contribute.
Messages and tickets are only viewable by agents and the designated client via Restricted Access. Customer Service tickets can be sent as guests Customers administrators and support agents are kept informed of the latest ticket events through email notifications. Full-fledged WordPress Live Chat plugin Chat Widget Plugin for WordPress Best WordPress Help WordPress Live Chat Complete Live demo WordPress Live Chat Complete is a best-selling customer service-focused plugin that provides customer support via live chat. This plugin has a very well designed layout. Plus you can customize the chat widget to your liking with many different options and colors.